Publications

I've had the fortune to learn from some great practitioners, and believe in sharing my experiences, as they have so generously done. We make our field stronger by inspiring others to also do good, meaningful work.

My conference presentations include the Information Architecture Conference, World IA Day, Chicago Camps, and BigDesign.

In addition to the linked publications below, you can find video posts about the hard and soft skills needed in UXR on my Learners profile.

Select Articles and Presentations

Focus on Usage Maturity,
Parts I through III

April 2020 Boxes and Arrows

If we want users to remain our users, we ought to entice them deeper into our design ecosystem. Attempts to extend or expand users’ usage, frequently results in designs complicated by added features, and functions.

Designing Data
to be Actionable

Feb 2020 MIND Research Institute

The value of data is in how it’s used. At MIND Research Institute, we use data to drive decisions on a daily basis. Internally, we monitor student success data and make program adjustments in response to that data.

A Union of Xs
Uniting UX and CX

April 2019 Information Architecture Conference

Focusing solely on user experience (UX) can lead to diminished impact and disconnected customer experiences (CX). Integrating UX into CX is challenging but essential for success. This presentation explores bridging the gap between UX and CX, emphasizing shared goals and cross-functional collaboration to enhance overall customer experiences.

Interview by ProjectUX: Inside Big Design Studio

September, 2019 Project UX

Alesha is interviewed during the Big Design conference 2019 and talks about designing for everyone

Publications

Select Articles and Presentations

Focus on Usage Maturity, Parts I through III

Designing Data to be Actionable

A Union of Xs Uniting UX and CX

Interview by ProjectUX: Inside Big Design Studio

Focus on Usage Maturity,
Parts I through III

Designing Data
to be Actionable

A Union of Xs
Uniting UX and CX