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I've had the fortune to learn from some great practitioners, and believe in sharing my experiences, as they have  so generously done. We make our field stronger by inspiring others to also do good, meaningful work. In addition to these linked publications, you can find video posts about the hard and soft skills needed in UXR on my Learners profile linked below. 

Focus on Usage Maturity, Parts I through III

Apr 20, 2020 Boxes and Arrows

If we want users to remain our users, we ought to entice them deeper into our design ecosystem. Attempts to extend or expand users’ usage, frequently results in designs complicated by added features, and functions.

How Important is UX Research in EdTech Development?

July 27, 2020 UX of EdTech (podcast)

How important are the research phases of UX and product development? Alicia connects with Alesha Arp, a Senior UX Research at MIND Research Institute. MIND is  an EdTech math organization supporting K12 students and educators. They chat about the role of research in developing educational technology products.

Redesigning the New ST Math to Drive Actionable Data

Apr 14, 2020 MIND Research Institute

When we first set out to redesign the new ST Math, it was important to our team at MIND Research Institute that we optimized the teacher experience. And as a Senior User Experience Researcher, it was important to me that we provided actionable data quickly so that teachers like my dad or sisters have what they need at their fingertips.

5 questions to ask before using ed tech in class

Feb 14, 2020 District Administration

Determining if games deliver not just fun—but learning through productive struggle

Designing Data to be Actionable

Feb 13, 2020 MIND Research Institute


It seems to me that the value of data is in how it’s used. At MIND Research Institute, we use data to drive decisions on a daily basis. Internally, we monitor student success data and make program adjustments in response to that data.

Interview by ProjectUX: Inside Big Design Studio

Sept 14, 2019 Project UX


Alesha is interviewed during Big Design conference 2019 and talks about designing for everyone

Fidelity Through Thoughtful and Strategic Implementation

Aug 20, 2019 Project UX


In the past six months alone I’ve logged over 20,000 flight miles visiting ST Math® schools around the country, and I’ve seen a lot. Everywhere I go, I see teachers and students embracing and learning with ST Math.

Interview by The IA Studio

Apr 04, 2019 The IA Studio


The IA studio interview with Alesha Arp at Information Architecture Conference 2019 in Orlando

Panel Discussion with Inclusive Learning Network

Nov 12, 2018 Inclusive Learning Network


Alesha Arp's presentation for the ISTE Inclusive Learning Network on World Usability Day 2018 (November 8th, 2018). Alesha discusses the differences between dark and gray design

Conceptual Understanding vs. Procedural Fluency

Nov 06, 2018 MIND Research Institute


At MIND, deep conceptual learning is as common a topic of conversation as it is in schools. While basic procedural skills like counting and computation are critical, they are just the tip of the iceberg.

How User Feedback Helps Shape ST Math Updates

Jul 24, 2018 MIND Research Institute


At MIND Research Institute (MIND), we have processes to respond, seek out, evaluate and integrate feedback. Before collecting feedback, we start by putting ourselves in the users’ shoes.

Struggle is a Matter of Perspective

Apr 03, 2018 MIND Research Institute


Sometimes struggle is by-design.

Gaining Commitment to User Centered Design Guidelines

May 22, 2017 UX Matters


Some thoughts on design guidelines. "The project team helped develop the guidelines, so they were already committed to them."

The Three R’s of Regional UX Research: Roadblocks, Relevance, and Rewards

Jul 26, 2016 UX Matters


Understanding regional differences can help ensure we are designing for all of our users.

Perception and Regionalism Influence User Satisfaction

Jun 22, 2015 UX Matters with Scott Ryan-Hart


There is a direct correlation between users’ perceptions of a technology’s capabilities and their satisfaction with that technology. When user expectations exceed those capabilities, user satisfaction suffers.

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